About the Brick App

The Brick app is the lifeblood of the Brick ecosystem, developed by Brick’s very own team at Brick HQ, it is the tool to use to alleviate your battery anxiety! The app is very simple and user-friendly, it will help the users to find stations in venues, interact with them, and make the payments that they owe for their rental. Simply scan the station with your app, rent a Brick powerbank, charge on-the-go, and return to any station. The app is available to Android and iOS users and is constantly updated with new features. Of course, as a Brick partner, you will have a say in how the app develops over time.

Where is the Brick app available?

The Brick app is available in the App Store or Google Play for free in any market where there are Brick stations. Don’t worry, no need to download it to get started. When you are in front of a Brick station and do not have the app downloaded, then you can also scan the QR code on the station, using your phone’s camera, and you will be forwarded to the relevant app store.

How do I get started with the Brick app?

To get started with the Brick app, you must set up an account with your phone number and upload a payment method. We accept major credit cards such as Mastercard, Visa, Apple Pay, Google Pay, and PayPal. You’ll get started in less than 5 minutes. Using the app your information will be stored for faster and more seamless rentals in the future.

What are the features of the Brick app?

The app’s main purpose is, obviously, to locate, start, and pay for power bank rentals. In the app, you’ll find the QR scanner, a map to locate nearby stations, all your rental information and history, and customer support if there are any issues with your rental.

Scan stations to rent powerbanks

Press the ‘’Scan a Station’’ red button on the home screen to get started. The next page that appears will be a camera with a white and red outline. If for some reason you can’t scan the QR code with the camera then there is an option to enter the code manually. Once the payment has been authenticated, then a powerbank with three different cables will unlock and eject from the station ready for you to use.

Return the power bank by pushing the powerbank back into the station (either the same one or a completely different one). When you hear a click and/or the light by the slot lights up you have successfully returned the powerbank. All done, your rental has finished! No need to do anything on the app, it’s taken care of.

Locate nearby stations

On the homepage of the app, the user will see a map featuring the locations of where Brick stations can be found. There are a couple of additional data points shown in the app as well, such as the venue, station, and powerbanks.

• Name of venue where the station will be located
• Address of venue where the station will be located
• The number of  powerbanks currently in the station
• The time that the venue closes
• The hourly or 30-minute charge of the powerbank
• Max cost per day of the powerbank
• Details about the currency info and rental breakdown that tells you about the rental period and total charge

Rental information and history

There are some things hidden away in the menu too. Navigate to “My Account” for example, this is where all the information about past rentals, payments, inviting a friend (and receive 3 free rentals as a reward!), user information such as name and phone number, and settings, can be found. The menu also features promo codes, credits, and related features.

The rental history will show you all completed or ongoing rentals, what date and time the rental took place, and the total cost of each rental. If you need a memory refresher, there is a summary of pretty much every rental-related data point as well, from what venue it was rented at, to the payment method used. This is also where you will find a downloadable receipt in pdf format.

Customer Support

If you come across a problem with the station, powerbank, or payment then you are free to contact us through our customer support section under the main menu within the Brick App. Our usual reply time is a maximum of 1 day, and you can write to us in your local language.

If you haven’t downloaded our app to rent a powerbank in your area then head over to your App Store or Google Play, and check out the many cool features our app offers to help alleviate your battery anxiety!